Privacy Policy

Last updated: July 22, 2026

Aches Away Massage Specialists (“Aches Away,” “we,” “us”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit our website or use our services.

Information We Collect

We may collect information you provide directly, including:

• Name, phone number, and email address when you contact us or book an appointment
• Health information on client intake forms, used to provide safe, appropriate care
• Messages you send through contact forms or email
• Gift certificate purchase details when applicable

When you browse our website, we may automatically collect basic technical data such as browser type, device type, and pages visited. This helps us maintain and improve the site.

How We Use Your Information

We use the information we collect to:

• Schedule and provide massage, halotherapy, sauna, and related services
• Respond to inquiries and communicate about your appointments
• Review client forms so our therapists can plan sessions around your health history
• Maintain and improve our website
• Comply with applicable legal and professional requirements

We do not sell your personal information to third parties.

Health Information

Information you share on client intake forms is kept confidential and reviewed only by your therapist and staff who need it to provide care. Please complete the appropriate form before your visit or arrive 10–15 minutes early to fill one out in person. See our client information forms page for downloads.

Third-Party Services

Our website may link to or embed services operated by others, including:

• Online scheduling: appointments may be booked through our scheduling provider
• Social media: such as our Facebook page embed
• Maps: for directions to our location

These third parties have their own privacy policies. We encourage you to review them when you leave our site or use their tools.

Cookies & Analytics

Our website may use cookies or similar technologies to remember preferences and understand how visitors use the site. You can adjust cookie settings in your browser. Disabling cookies may affect some site features.

Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to update or correct personal information we maintain, or to ask questions about this policy. You may opt out of non-essential marketing communications at any time.

Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this privacy policy from time to time. The “Last updated” date at the top of this page will reflect any revisions.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us:

• Aches Away Massage Specialists
• 3807 G.E. Road, Suite 3, Bloomington, IL 61704
• Phone: 309-662-2900
• Email: [email protected]