Frequently Asked Questions

Please call 309-662-2900 at least 24 hours before your appointment to reschedule or cancel. Cancellations less than 24 hours will be charged 50% of the service price. Couples massage cancellations within 48 hours will be charged 50% of the session total. No-shows will be charged 100% and may require a card on file for future appointments.

Yes. All couple massages must be scheduled over the phone by calling (309)662-2900. Couples can share one large massage room or schedule separately. Couples and multi-party sessions require a credit card on file; cancellations within 48 hours will be charged 50% of the session total.

Arrive 10–15 minutes early to complete or review your client information form. Your therapist will discuss your goals, areas of concern, and pressure preferences. Wear comfortable clothing and communicate throughout your session.

Monday – Friday 9:00 AM – 7:00 PM. Saturday 9:00 AM – 3:00 PM. Closed Sunday.

We are at 3807 G.E. Road, Suite 3, Bloomington, IL 61704, with free parking in the lot near our suite. Convenient to Bloomington-Normal and surrounding McLean County communities.

Massage therapy is generally not covered by insurance unless prescribed by a physician. Many clients use HSA or FSA cards for eligible services. Please check with your plan administrator.

Gratuity is appreciated but never required. If you would like to leave a tip, you may do so at checkout in the spa or when booking online where available.

Children under 12 must be accompanied by a parent or guardian. Sauna and halotherapy sessions may have additional health considerations. Please review our client forms and speak with staff if you have questions.

If you are pregnant, have cardiovascular conditions, uncontrolled high blood pressure, or acute respiratory infection, consult your physician before sauna or salt therapy. Complete the appropriate client form before your visit.

Wear comfortable, loose clothing. For sauna, lighter clothing allows your body to sweat and detox more effectively. We provide towels and water for sauna sessions.

Gift certificates are available for purchase in store and online. Online purchases are emailed to you once you complete your purchase. If you have trouble receiving your certificate, call 309-662-2900. See our gift certificates page for details.

Unlimited halotherapy packages and sauna 10-session packages must be purchased in person at the spa. Only one unlimited halotherapy session is allowed per day.